Cookie Policy

1. Introduction

This Cookie Policy explains how EriThread ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website and use our embroidery business management platform.

This policy should be read in conjunction with our Privacy Policy and Terms of Service.

2. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "persistent" or "session" cookies:

• Session cookies exist only during your browsing session and are deleted when you close your browser
• Persistent cookies remain on your device for a set period or until you delete them

3. Why We Use Cookies

We use cookies and similar technologies for several purposes:

3.1 Essential Functionality

To enable core features including:

• Authentication and security
• Remembering your login status
• Maintaining your session
• Preventing fraudulent activity

3.2 Performance and Analytics

To understand how visitors interact with our service:

• Analyzing usage patterns and trends
• Measuring the effectiveness of our features
• Identifying technical issues
• Improving user experience

3.3 Personalization

To remember your preferences and settings:

• Language preferences
• Display settings
• Dashboard configurations
• User interface customizations

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for the website and service to function and cannot be disabled in our systems. They are usually only set in response to actions you take, such as logging in or setting privacy preferences.

• session_id: Maintains your login session (Session)
• csrf_token: Protects against CSRF attacks (Session)
• auth_token: Authenticates your identity (30 days)

4.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website and service by collecting and reporting information anonymously.

4.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and choices.

5. Third-Party Cookies

We work with third-party service providers who may set cookies on your device when you visit our website or use our service. These third parties include:

• Paystack: Our payment processor uses cookies to facilitate secure payment transactions and prevent fraud
• Google Analytics: Helps us understand how users interact with our service
• Google OAuth: If you sign in using Google, Google may set cookies to facilitate authentication

We do not control these third-party cookies. Please refer to the respective third-party privacy policies for more information.

6. Your Cookie Choices and Controls

You have several options to manage cookies:

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can block all cookies, block third-party cookies only, or delete cookies when you close your browser.

Please note that blocking or deleting cookies may impact your ability to use certain features of the service.

6.2 Browser-Specific Instructions

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Cookies and site permissions > Cookies and site data

7. Impact of Disabling Cookies

If you choose to disable or block cookies, please note that:

• Disabling essential cookies will prevent you from using core features of the service
• You will need to log in each time you visit
• Your preferences and settings will not be saved
• Some features may not work properly

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

• Email: [email protected]
• Website: https://erithread.abacusai.app